To initiate a return, send an email to email@example.com with details of the item you want to return and the reason. We will provide you with instructions on how to proceed with the return. Please note that it is your responsibility to check all orders for breakages or faults within the agreed time frame as stated in our Terms and Conditions. Claims made after this time cannot be returned or replaced.
In the event that a re-delivery is required, any associated costs will be passed on to your store for payment. This policy applies to all accounts, regardless of their tier level
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